Medical Practices
Payments for primary care, specialty, and multi-provider practices.
Family medicine, internal medicine, pediatrics, and specialty practices need payments that respect complex billing, patient portals, and after-visit balances.
Industry payment challenges
- Balances collected days or weeks after the visit.
- Patient portals with clunky, disconnected payment experiences.
- Superbills, secondary insurance, and adjustments confusing patients.
- No consistent recurring workflow for high-deductible plans.
- Refunds handled inconsistently between clinical and billing staff.
Relevant services
Payments wired into the systems that already run your business.
Learn moreSubscription and installment billing that does not silently break.
Learn morePayments data that ties out to accounting on the first pass.
Learn moreCommon software integrations
Recommended payment methods
- • Front-desk card-present
- • Patient portal card and ACH
- • Text-to-pay and email invoices
- • Recurring balance plans
Reporting needs
- • Provider-level collections and adjustments.
- • Aging split by responsible party.
- • Recurring plan performance.
Security considerations
- HIPAA-aware tokenization architecture.
- Least-privilege access on refund and card-on-file actions.
- Audit logging on every payment event.
Implementation Process
- 1
Billing Flow Audit
We map how visits become balances and how balances become payments today.
- 2
Integrate Payments
We connect athenahealth, DrChrono, or your PM to a modern gateway.
- 3
Enable Patient-Facing Flows
Portal, text-to-pay, and recurring plans configured together.
Related case studies
All case studies →Faster balance turn, cleaner statements.
Frequently asked questions
Which EHR/PM platforms do you support?+
athenahealth, DrChrono, Kareo, eClinicalWorks, and others via integration partners.
Can patients save cards for high-deductible plans?+
Yes, with signed consent and gateway-side tokenization.
What about refunds after insurance overpays?+
Configurable workflows post refunds back to the original tender automatically.
Do you support telehealth billing?+
Yes. Card-not-present flows for telehealth visits are standard.
Talk to an industry specialist
Tell us about your setup — we'll return honest, industry-specific recommendations.
Ready to see what your setup could look like?
Book a working session focused on medical practices. Clear recommendations, no obligation.
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