Recurring Billing
Subscription and installment billing that does not silently break.
We design recurring billing programs that handle plan changes, proration, dunning, updater services, and reporting so revenue does not leak between renewals.
Business problems we solve
- Involuntary churn from expired or reissued cards.
- Manual plan changes that break proration and revenue recognition.
- Dunning cycles that irritate good customers and lose bad ones silently.
- Recurring revenue that lives in a spreadsheet, not the system of record.
- No clear view of MRR, churn drivers, or failed-payment recovery rates.
Recommended solutions
- Card Account Updater and network tokenization to reduce card-related churn.
- Retry schedules, smart dunning, and customer-friendly recovery flows.
- Recurring engines connected to CRM and accounting for accurate MRR.
- Proration, upgrades, downgrades, and pause/resume handled cleanly.
- Reporting on churn, recovery rate, involuntary vs. voluntary loss.
Business benefits
- Higher retention with less manual customer service work.
- Accurate ARR/MRR that finance and product both trust.
- Cleaner customer experience across upgrades and downgrades.
- Fewer payment operations tickets month over month.
Implementation Process
- 1
Review
We audit your current billing engine, dunning, and reporting.
- 2
Recommend
You get a plan for tokenization, retry schedules, and integration cleanup.
- 3
Implement
We roll out changes carefully so no active subscription is disrupted.
Common integrations
Payments tied to the customer record, not to a stand-alone terminal.
Learn morePayments that post themselves into your books.
Learn moreWhen a certified integration does not exist, we build one that behaves like it does.
Learn moreCheckout that converts, without giving up control over your payments stack.
Learn moreRelated industries
Payments for B2B and B2C software businesses.
Learn moreVertical SaaS platforms that monetize payments responsibly.
Learn morePayments for firms that bill time, retainers, and project fees.
Learn morePayments that fit clinical operations, patient balances, and compliance.
Learn moreRelated services
Bank-to-bank payments that lower cost and unlock recurring revenue.
Learn morePayments wired into the systems that already run your business.
Learn morePayments inside your software product — done responsibly.
Learn moreRelated case studies
All case studies →Involuntary churn cut by 41%.
Recovery rate up, service tickets down.
Frequently asked questions
Do we need to change billing platforms?+
Not always. Often we improve retry logic, tokenization, and integrations on your existing platform.
What is Card Account Updater?+
A network service that keeps cards-on-file current when they are reissued or replaced.
How is failed-payment recovery measured?+
Recovery rate, days-to-recover, and involuntary churn — measured before and after each change.
Can we mix cards and ACH?+
Yes. Many programs steer higher-value plans to ACH and keep smaller plans on card.
Talk to a specialist
Free, written recommendations. No obligation. White-glove support if you decide to move forward.
Ready to see what your setup could look like?
Book a working session focused on recurring billing. Clear recommendations, no obligation.
- • 150+ software platforms reviewed
- • 1,500+ merchant environments evaluated
- • Under 24-hour average response time
- • 7–14 business day onboarding