Send us a statement. We'll show you what you're actually paying.

What a statement review actually examines

A processing statement is a bundle of very different charges printed as though they were one price. The review separates them, because the answer to "am I paying too much" depends entirely on which bucket a charge sits in. Interchange and network assessments are set elsewhere and passed through; the provider's markup on top of them is theirs, and it is the part that is genuinely negotiable. Reading the two as a single rate is how a statement hides its own margin.

From there the review works through the fixed items that rarely get questioned: monthly statement and account fees, batch or settlement charges per close, gateway or platform fees, minimum monthly charges, PCI programme and non-compliance fees, and per-item charges that scale with basket count rather than revenue. On cannabis and other high-risk accounts it also covers the terms that are cash-flow rather than cost: reserves, funding delays and the conditions under which either can change.

• Effective rate, calculated from the statement rather than quoted from a rate card
• Interchange and assessments separated from provider markup
• Monthly, batch, gateway, minimum and per-item charges itemised
• PCI programme and non-compliance charges, and what removes them
• Equipment leases: what is left to run, and what it costs to exit
• Early termination and liquidated damages language in the agreement
• Reserve, funding-delay and reconciliation terms that affect cash flow rather than price

What we need from you

One complete recent monthly statement is the minimum, including every page — the fee detail pages at the back are usually where the answer is. Two or three consecutive months are better, because seasonal volume and one-off charges are easier to tell apart across a cycle. If you lease terminals or a point-of-sale, the lease document matters as much as the statement; if you have a processing agreement or a schedule of fees, send that too, and tell us what software the payments have to reconcile with.

Redact full bank account numbers before uploading. We do not need them, and the review does not depend on them. Statements are used only to prepare your review, transmitted over an encrypted connection, never sold or shared with third parties, and deleted on request.

What you get back

A plain-English breakdown rather than a sales quote: your true effective rate with the arithmetic shown, a line-by-line note of which charges are pass-through and which are markup, the contract terms that would govern a change of provider, and the reconciliation or integration gaps costing you staff time rather than percentage points.

It ends with a recommendation, and staying where you are is a legitimate one. If your pricing is reasonable for your risk profile and volume, we will tell you that and point at the operational fixes instead. We cannot promise a saving, an approval or an outcome from any provider, and any number in a review comes from your own statement rather than from an average.

Turnaround and what happens next

We confirm receipt, tell you if anything is missing, and give you a timeframe when we acknowledge the upload — it depends on how many months you send and how complex the setup is, and we would rather read a full cycle properly than return a fast guess. If something in the statement is ambiguous we ask you about it instead of assuming.

After the review you decide what happens. If a change makes sense, the next step is scoping which payment methods realistically apply to your licence type and product mix before anything is submitted anywhere. There is no obligation attached to sending a statement.